We had an issue with the mortise lock on our front door, it wouldn’t turn properly and each morning we had to struggle with it in front of our clients, which was very embarrassing. Amos from Portland Lock & Safe was absolutely amazing, he came out in just 30 minutes of our call, was very kind and respectful, and managed to replace the lock in just 10 minutes and provided 3 extra keys with no extra charge, pricing was explained ahead and was totally fair and the new lock works flawlessly, we’re very happy with the service and would absolutely call them again with any future lock issues.